The Dutch version of the Terms and Conditions is legally valid. This is a translation by Google Translate.

Article 1 – Definitions

In these terms and conditions the following definitions apply: Entrepreneur: the natural or legal person who offers products and/or services to consumers at a distance; Consumer: the natural person who does not act in the exercise of a profession or business and who enters into a distance contract with the entrepreneur; Distance agreement: an agreement whereby, within the framework of a system organized by the entrepreneur for the distance sale of products and/or services, up to and including the conclusion of the agreement, use is made of one or more techniques for distance communication; Technique for distance communication: means that can be used to conclude an agreement, without the consumer and entrepreneur coming together in the same room at the same time; Reflection period: the period within which the consumer can make use of his right of withdrawal; Right of withdrawal: the option for the consumer to waive the distance contract within the cooling-off period; Day: calendar day; Duration transaction: a distance contract with regard to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time; Durable data carrier: any means that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that allows future consultation and unchanged reproduction of the stored information. These General Terms and Conditions apply to all offers from SilicaBrands – GJS Trading and to all agreements entered into with SilicaBrands – GJS Trading. SilicaBrands – GJS Trading reserves the right to change or supplement these terms and conditions from time to time. By using the website of SilicaBrands – GJS Trading and/or placing an order, the buyer accepts these General Terms and Conditions as well as all other rights and obligations as stated on the website.

Article 2 – Identity of the entrepreneur

SilicaBrands – GJS Trading
Het laagt 130
1025GK Amsterdam
CoC: 59455128
VAT: NL853496481B01
Phone.: +316 48803774

Article 3 – Applicability

These general terms and conditions apply to every offer from the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer. Before the distance contract is concluded, the text of these general terms and conditions will be available to the consumer. Suppose this is not reasonably possible before the distance contract is concluded. In that case, it will be indicated that the general terms and conditions can be viewed at the entrepreneur’s premises and that they will be sent free of charge as soon as possible at the request of the consumer. If the distance contract is concluded electronically, contrary to the previous paragraph, and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that the consumer can easily store them on a durable data carrier. Suppose this is not reasonably possible before the distance contract is concluded. In that case, it will be indicated where the general terms and conditions can be inspected electronically and that they will be sent free of charge at the request of the consumer electronically or otherwise. In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs apply mutatis mutandis and the consumer can always invoke the applicable provision that is most favorable to him in the event of conflicting general terms and conditions. is.

Article 4 – The offer

If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer. The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable a proper assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the products and/or services offered. Obvious mistakes or errors in the offer do not bind the entrepreneur. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer. This concerns in particular:

• the price including taxes;
• any costs of delivery;
• the way in which the agreement will be concluded and which actions are required for this;
• whether or not the right of withdrawal applies;
• the method of payment, delivery, or performance of the agreement;
• the period for accepting the offer or the period for adhering to the price;
• the amount of the rate for distance communication if the costs of using the technology for distance communication are calculated on a basis other than the basic rate;
• If the agreement is archived after the conclusion, how it can be consulted by the consumer;
• any languages in which, in addition to Dutch, the agreement can be concluded;
• the codes of conduct to which the entrepreneur has submitted and the way in which the consumer can consult these codes of conduct electronically; and the minimum duration of the distance contract in the
• case of an agreement that extends to continuous or periodic delivery of products or services.

Article 5 – The agreement

The agreement is concluded, subject to the provisions of paragraph 4, at the moment of acceptance by the consumer of the offer and compliance with the corresponding conditions. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed, the consumer can dissolve the agreement. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures. The entrepreneur can – within legal frameworks – inform himself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good reasons not to enter into the agreement, he is entitled to refuse an order or request with reasons, or to attach special conditions to the implementation. The entrepreneur will send the following information to the consumer with the product or service, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier:

1. the conditions under which and the manner in which the consumer can make use of the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal; b. the information about existing after-sales service and warranties; c. the information included in Article 4 paragraph 3 of these terms and conditions, unless the entrepreneur has already provided this information to the consumer before the execution of the agreement; d. the requirements for termination of the agreement if the agreement has a duration of more than one year or is of indefinite duration. e. If the entrepreneur has committed himself to delivering a series of products or services, the provision in the previous paragraph only applies to the first delivery.

Article 6a – Right of withdrawal upon delivery of products

When purchasing products, the consumer has the option of dissolving the contract without giving reasons within 14 working days. This period starts on the day after receipt of the product by or on behalf of the consumer. During this period, the consumer will handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he makes use of his right of withdrawal, he will return the product with all accessories supplied and – if reasonably possible – in the original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur. The right of renunciation does not apply to packaging that the consumer has already opened or to business orders (B2B). Incomplete, damaged, used, or soiled goods will not be taken back.

Article 6b – Right of withdrawal upon delivery of services

When services are provided, the consumer has the option of dissolving the agreement without giving reasons within 14 working days, starting on the day of entering into the agreement. To make use of his right of withdrawal, the consumer will follow the reasonable and clear instructions provided by the entrepreneur with the offer and/or at the latest with the delivery.

Article 6c – Returning the order

If you want to return your order, the shipping costs are for your own account. After receiving the products delivered in good condition, you will receive the total amount back to your account within 14 days.

Article 7 – Exclusion right of withdrawal

If the consumer does not have a right of withdrawal, this can only be excluded by the entrepreneur if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the agreement. Exclusion of the right of withdrawal is only possible for products: that have been created by the entrepreneur in accordance with the consumer’s specifications; that are clearly personal in nature; which cannot be returned due to their nature; that can spoil or age quickly; the price of which is subject to fluctuations in the financial market over which the entrepreneur has no influence; for loose newspapers and magazines; for audio and video recordings and computer software of which the consumer has broken the seal. Exclusion of the right of withdrawal is only possible for services:

1. a) regarding accommodation, transport, restaurant business or leisure activities to be performed on a specific date or during a specific period; b) the delivery of which has begun with the express consent of the consumer before the cooling-off period has expired; c) regarding betting and lotteries.

Article 8 – The price

During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes as a result of changes in VAT rates. Contrary to the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This dependence on fluctuations and the fact that any stated prices are target prices are stated in the offer. Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions. Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and: they are the result of statutory regulations or provisions; the consumer has the authority to cancel the agreement on the day on which the price increase takes effect. The prices stated in the offer of products or services include VAT. Delivery costs are not included in the price. For the amount of the delivery costs, see Shipping.

Article 9 – Conformity and Warranty

The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability, and the legal provisions existing on the date of the conclusion of the agreement and /or government regulations. A scheme offered as a guarantee by the entrepreneur, manufacturer, or importer does not affect the rights and claims that the consumer can enforce against the entrepreneur with regard to a shortcoming in the fulfillment of the obligations of the entrepreneur on the basis of the law and/or the distance contract.

Article 10 – Delivery and Performance

The entrepreneur will take the greatest possible care when receiving and executing orders for products and when assessing applications for the provision of services. The place of delivery is the address that the consumer has made known to the company. With due observance of what is stated in article 4 of these general terms and conditions, the company will execute accepted orders expeditiously, but at the latest within 14 days, unless a longer delivery period has been agreed. If the delivery is delayed, or if an order cannot or only partially be executed, the consumer will be notified of this no later than one month after he has placed the order. In that case, the consumer has the right to dissolve the agreement without costs and is entitled to any compensation. In the event of dissolution in accordance with the previous paragraph, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no later than 14 days after dissolution. If delivery of an ordered product proves to be impossible, the entrepreneur will endeavor to make a replacement item available. At the latest upon delivery, it will be reported in a clear and comprehensible manner that a replacement item will be delivered. For replacement items, the right of withdrawal can not be excluded. The costs of return shipment are for the account of the entrepreneur. The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer, unless expressly agreed otherwise. See also: Terms of delivery.

Article 11 – Duration Transactions

The consumer can terminate an agreement that has been entered into for an indefinite period at any time with due observance of the agreed cancellation rules and a notice period of no more than one month. An agreement that has been entered into for a definite period has a maximum term of two years. If it has been agreed that the distance agreement will be extended if the consumer remains silent, the agreement will be continued as an agreement for an indefinite period of time and the notice period after continuation of the agreement will be a maximum of one month.

Article 12 – Payment

The prices of the products are indicated in euros with all taxes and VAT included, excluding any shipping costs unless stated otherwise. Our prices are clear – no unexpected costs. The products and prices are valid as long as they are stated on the website, always subject to the end of the stock and to involuntary errors in the title, description, price, and quantity of the product. Changes in the form or design of an article are possible but do not reduce the value and quality of the article. We cannot be held liable for (typing) errors that occur in our offers or on our website. If a payment method is chosen with a credit card, the terms and conditions of the relevant card issuer will apply. SilicaBrands – GJS Trading is not a party in the relationship between the buyer and the card issuer.

Article 13 – Complaints procedure

The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has discovered the defects. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within the period of 14 days with a notice of receipt and an indication of when the consumer can expect a more detailed answer.

Article 14 – Disputes

Only Dutch law applies to agreements between the entrepreneur and the consumer to which these general terms and conditions apply. Disputes between the consumer and the entrepreneur about the conclusion or implementation of agreements with regard to products and services to be delivered or supplied by this entrepreneur can, with due observance of the provisions below, be submitted by both the consumer and the entrepreneur to the Webshop Disputes Committee. , Postbus 90600, 2509 LP in The Hague (www.sgc.nl). A dispute will only be handled by the Disputes Committee if the consumer has first submitted his complaint to the entrepreneur within a reasonable time. The dispute must be submitted to the Disputes Committee in writing no later than three months after the dispute has arisen. If the consumer wishes to submit a dispute to the Disputes Committee, the entrepreneur is bound by this choice. If the entrepreneur wishes to do so, the consumer must state in writing within five weeks of a written request made by the entrepreneur whether he wishes to do so or whether he wishes to have the dispute handled by the competent court. If the entrepreneur does not hear the consumer’s choice within the period of five weeks, the entrepreneur is entitled to submit the dispute to the competent court. The Disputes Committee makes a decision under the conditions as laid down in the regulations of the Disputes Committee. The decisions of the Disputes Committee are made by way of binding advice. The Disputes Committee will not handle a dispute or will discontinue handling it if the entrepreneur has been granted suspension of payment, has gone bankrupt or has actually terminated his business activities before the committee has dealt with a dispute at the hearing and issued a final decision. has been pointed out. If, in addition to the Webshop Disputes Committee, another disputes committee that is recognized or affiliated with the Stichting Disputes Committees for Consumer Affairs (SGC) or the Complaints Institute for Financial Services (Kifid) is competent, the Webshop Disputes Committee is exclusively competent for disputes mainly concerning the method of distance sales or services… For all other disputes, the other recognized disputes committee is affiliated with SGC or Kifid.

Article 15 – Additional or deviating provisions

Additional or deviating provisions from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier. Complaints about the implementation of the agreement must be submitted to the entrepreneur within a reasonable time, fully and clearly described, after the consumer has discovered the defects.